退款政策

退貨及退款政策

客戶收到商品後，如商品有嚴重的品質問題(屬於商品品質描述範圍內)，請連同商品問題照片，必須於7 個工作天內電郵至 meiyastudiohk@gmail.com 通知我們，我們會與供應商安排更換。有關退換詳情及細則，請參考本公司網店內{商品退貨條款}文章。

物品必須在收到後 7 天內寄回
物品必須完好無損不影響第二次銷售
物品必須附有所有標籤並使用原包裝
物品必須退回到我們的退貨中心

退貨地址：

1522室 99 COMMONS ,杯渡路 99, 屯門, 香港特別行政區

**任何退貨請使用順豐速遞退回，費用將由您自費，不接受郵費到付或郵局派送，除非是産品品質問題。

產品品質有問題

得知您收到了有缺陷的產品，我們深感遺憾。在購買後 7 天內發送電子郵件至 ( meiyastudiohk@gmail.com ) ，並附上故障產品的圖片，我們將與您聯繫以解決問題。

退貨處理時間

我們會盡快處理您的退貨，在收到退還的商品退還後，我們會在7個工作天內處理您的退還的商品。如果您在退回商品 7天后仍未獲得退還的商品處理，請通過 ( meiyastudiohk@gmail.com ) 與我們聯繫，並提供退貨收據和快遞資料信息證明，我們將對此進行進一步調查。

追踪退貨狀態

當我們收到您的退貨件，您將收到一封電郵收件確認通知。如我們的產品發現質量問題，你可以選擇安排退款，當安排退款後，您還會收到電郵退款確認通知。請注意，付款可能需要 14 個工作日才能顯示在您的帳戶中，具體取決於發卡機構。

Return and Refund Policy

After the customer receives the product, if the product has serious quality problems (within the scope of the product quality description), please notify us by email to meiyastudiohk@gmail.com within 7 working days along with photos of the product problem, and we will make arrangements with the supplier replace. For details and rules about returns and exchanges, please refer to the {Product Return Terms} article in our online store.

Items must be returned within 7 days of receipt
The item must be in good condition and will not affect the second sale
Items must have all tags attached and be in original packaging
Items must be returned to our returns center
Return address:
Room 1522 99 COMMONS, 99 Pui To Road, Tuen Mun, Hong Kong SAR

**Please use SF Express for any return. The cost will be paid by you. Postage collect or post office delivery will not be accepted unless there is a product quality problem.

There is a problem with product quality
We are sorry to hear that you received a defective product. Send an email to ( meiyastudiohk@gmail.com ) with a picture of the faulty product within 7 days of purchase and we will contact you to resolve the issue.

Return processing time
We will process your return as soon as possible. After receiving the returned goods, we will process your returned goods within 7 working days. If you have not received the returned goods after 7 days of returning the goods, please contact us at (meiyastudiohk@gmail.com) bsp;and provide proof of return receipt and courier information, and we will investigate further.

Track return status
When we receive your return, you will receive a receipt confirmation via email. If quality problems are found with our products, you can choose to arrange a refund. After arranging a refund, you will also receive a refund confirmation notification by email. Please note that payments may take up to 14 business days to appear in your account, depending on the card issuer.